Returns & Exchanges
At Clean Beauty Collective, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a hassle-free 30-day return policy on all items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our collective receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing